MDS Collivery Telephone Etiquette Training Manual
Client :
Brief :
Design:
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MDS Collivery
South Africa's leading online courier company
Create & design telephone etiquette training material in the form of a manual / booklet to aid the trainers at MDS Collivery.
This was done to teach their CSD (Customer Services Department) employees how to speak to and deal with customers over the telephone.
Nathan Venn
(Multimedia Designer)
www.collivery.net
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