MDS Collivery Telephone Etiquette Training Manual

Client :

Brief :


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MDS Collivery

South Africa's leading online courier company

Create & design telephone etiquette training material in the form of a manual / booklet to aid the trainers at MDS Collivery.


This was done to teach their CSD (Customer Services Department) employees how to speak to and deal with customers over the telephone.

Nathan Venn

(Multimedia Designer)

Nathan Venn

+27 (0) 72 3422 000

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